How do I add devices to Jagex Account Guardian?
1. Login to the game.
2. If you are logging in from a new device a verification eamail will be sent to your registered email address.
3. Open the email from Jagex (subject: Add a device to your Jagex Account Guardian) and click the link inside. Check your junk/spam folder if you can't find it!
4. Log in and you will be presented with three of your security questions selected at random.
5. Enter your answers and click submit. The answers must be entered exactly as they were when you first set them.
6. Choose a name to identify your device.
7.Choose how long to grant your device access.
If it's trusted enough you can choose to grant it access permanently.
8.Your device is now trusted! You'll now be able to log in to game using the device for the duration you selected.
Every time you attempt to log in to the game from an unregistered device, you will have to option to add that device.
How do I delete devices from Jagex Account Guardian?
At the bottom of the RuneScape homepage click the Profile & Settings link under the heading ‘Account’ and log into your account.
1.Click the ‘Jagex Account Guardian’ section tab and click 'delete device' next to the device you want to remove.
2. An email will then be sent to your registered email address.
3. Open the email from Jagex (Subject: Remove a device from your Jagex Account Guardian) and click the link inside. Check your junk/spam folder if you cannot find it!
4. Login and you will be presented with three of your security questions selected at random.
5. Enter your answers and click submit. Each answer must be entered exactly as it was when you first set it. Remembere the questions may appear in a random order.
6. The device has now been removed, but remember it can be added again at any time!
Can I temporarily add a device to Jagex Account Guardian?
Yes. You can decide how long you would like a device to be valid for when you add a new device. You can set how long the device should be registered, choosing the number of hours, days or even make it permanent.
How many devices can I add to Jagex Account Guardian?
As many as you like, although when making a device permanent ensure this is a secure device such as your home personal computer or laptop.
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